We are committed to protecting your privacy. Please read this policy carefully and come back to it occasionally as we may update it from time to time. CoachInc.com is not designed for use by children under the age of 13. However, we do not intend to have anything on this site which would be offensive or damaging to anyone of any age, including children.

When you become a member or student of CoachInc.com, you are asked to enter your first and last names, your email address and other contact information. We will never share your personal information with anyone other than staff, faculty, teleclass leaders, affiliates and/or fellow students. Program participant rosters are sent via email to all participants before the program start date and time. Program rosters contain your name, city, state, phone number and email address. By participating in our programs, you agree to keep such information confidential and further agree to use contact information for the sole purpose of communications during the the program or course unless a very personal relationship is formed.

As you use the site, you will be disclosing additional personal information about yourself. Please be assured that you and only you will have access to that information unless you share your password with someone else. If you use the message board or participate in live chats on the site any information that you reveal in those areas will be available for other users to read. Please use common sense and discretion accordingly.

We will collect anonymous statistical data from the site which we may use for our own marketing purposes and which we may occasionally share with third parties. This might include, for example, data on the percentage of people living in a certain state who rank "fun/leisure" as their number one priority. Your specific personal choices will never be revealed to anyone. You would only be part of an aggregate pool which would include a large number of other anonymous individuals.

We may collect your email address in connection with contests sponsored by the site. That information will not leave the hands of the staff or contributors of CoachInc.com and will not be shared with any third party.

If you use our future "tell a friend" feature, we will ask you for your friend's name and email address. We will automatically send your friend an email inviting them to visit our site. We store this information for the purpose of sending this one-time email. The friend may contact us to request the removal of this information from our database.

We may contact you directly if we have questions about your account. If you have any doubt that it is someone from CoachInc.com contacting you, please feel free to take the caller's name and then call our office to verify their identify.

We may change our privacy policy from time to time and you should visit this page to re-read the policy occasionally. Conditions under which we will make an exception to our privacy policy are: to comply with the law, if we are investigating a breech of internal security, or to insure the safety of our users, our coaches, or our staff.

If you have questions about our privacy policy, please e-mail us at help@coachinc.com.

Security

Cookie Use Notice

On a limited number of its web pages, the CoachInc.com site employs "cookies" to provide better service to its customers. CoachInc.com does not use cookies to collect any personally identifying information from users or to track user activities beyond our web site. CoachInc.com does not maintain copies of cookies on our web site after you leave our web site.

Cookies are small pieces of temporary data that are exchanged between a web site and a user's computer which enable a "session", or "dialog", to be established between the two machines. With the session established, CoachInc.com is able to tailor its responses (i.e., identify and provide you with the information you want) and help you traverse our web pages in the most efficient and effective manner possible. The session is often broken when CoachInc.com???s server does not receive further requests from your computer or you simply exit your browser.

CoachInc.com limits its use of cookies to "session cookies" types of cookies that are temporarily stored in your computer's memory. Session cookies are normally deleted from a user's computer when the user logs off the computer or the user exits the browser. As of August, 2002, CoachInc.com does not issue "persistent cookies" types of cookies that could be stored permanently on your workstation and reused each time you visit CoachInc.com's web site. Before August, 2002, however, CoachInc.com had a small number of web sites that automatically created persistent cookies. Those cookies may still be stored on some user's computers and, in some cases, may be updated by the user's browser when revisiting the CoachInc.com web site. In the event a cookie is found on your workstation that was issued from a CoachInc.com web site, you may remove it without adversely affecting your future visits to our web site.

Security of Transaction Data
We ensure that your personal data, your credit card data and your purchasing information remain secure by encrypting them as they are transferred across the Internet.

Verification of Transaction Recipient
CoachInc.com uses VeriSign to ensure that your transaction with us cannot be intercepted or interrupted by any third party.

VeriSign's authentication procedures have withstood the most rigorous scrutiny from independent third-party auditors. In fact, VeriSign is the only Certificate Authority in the world to have passed an extensive independent SAS 70 audit by KPMG, the global accounting and consulting firm. (The Statement of Auditing Standard 70, SAS 70, was established by the American Institute of Certified Public Accountants to certify trusted practices.)

CoachInc.com brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach CoachInc.com???s servers. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Please contact webmaster if you have any questions or concerns.


No Spam Policy

We require members of our community to adhere to a strict no-spam policy. If you receive email from a CoachInc.com community member that you believe you did not request, please notify us immediately. We reserve the right to expel or suspend members of our community (students and graduates) from any and all enrolled and paid for programs who violate this policy. Further, CoachInc.com reserves the right to send regular announcements to our students and graduates.

If you have questions about our no spam policy, please e-mail us at help@coachinc.com.